Refund policy

THE FOLLOWING POLICY APPLIES TO ALL DAY, ONLINE & OVERNIGHT CAMP PROGRAMS

• Requests for refunds must be submitted in writing via email or letter to the Spirit of Adventure Council, Boy Scouts of America #227, 2 Tower Office Park, Woburn, MA 01801 or help@scoutspirit.org. 
• Refunds must include the name, unit (if a participating Scout), the program, camp session or class, and an explanation for their absence.
• Refund requests for online classes will only be granted for documented illness or death in the immediate family. Scheduling conflicts will not be refunded. 
• Requests for refunds more than 60 days prior to the start of a camp session will be granted with the deduction of a non-refundable $50 deposit.
• AFTER 60 days prior to a camp session start date, refunds will only be granted for illness or injury (a doctor's note may be requested) or a death in the immediate family. Other emergency situations may be considered at the discretion of the General Manager. 
• An attendee who becomes ill or injured during a multi-day activity may receive a pro-rated refund as determined by the Program Director.
• Refunds will not be granted for scheduling conflicts, no-shows, weather or behavioral issues.
• Refunds will not be granted to attendees who leave by their own choice or are asked to leave because of behavioral issues.
• All refund requests must be made within 30 days of the camp date. No refunds will be granted for any reason if requested after this time.
• Registrations may be transferred to an alternate available session without penalty. Transfers for multiday activities can be done up to two weeks prior to the camp start date.
• Refunds will only be made to the individual (or Unit if a Scout) who made the original payment.
• Any activity, camp, or online class that is canceled due to an act of God, natural disaster, pandemic, etc. will be refunded.
• Parents have the right to review background check, health care, & discipline policies as well as grievance procedures upon request.